Do some Windows XP problems make you scratch your head in wonder? Has an application suddenly chosen not to start or a piece of hardware simply stopped working? Ever had the Internet “disappear” or been faced with a Blue or Black Screen of Death? Do the neighbors call you to fix their machines when you’d really prefer to hand them a book so they can solve their own problems?

If you know enough about computers to use one but not always enough to fix those unexpected Windows problems, It’s Never Done That Before! is the book for you. It gives you:

• Troubleshooting techniques and tips for solving common XP problems
• Strategies for finding and fixing obscure It’s Never Done That Before! Problems
• Hints for troubleshooting BIOS beep codes and Blue Screen errors
• Help with XP’s troubleshooting tools (such as Safe Mode and the Recovery Console)
• Survival strategies for wrangling device drivers, the BIOS, and the Windows Registry
• Techniques for dealing with viruses, spyware, and Internet problems
• Advice for getting the most out of the Microsoft Knowledge Base and other online resources, plus tips for dealing with technical support

Got Windows problems? You’re not alone. Reach for It’s Never Done That Before!—the lifeline you’ll grab when your computer does something you didn’t expect it to do.

John Ross has been using and writing about Windows since the first version was introduced more than 20 years ago. He is author of books about Windows for Microsoft Press and Sybex, and other books about networks and the Internet for several major publishers. His most recent book for No Starch Press was The Book of Wi-Fi. He has also been a consultant for major technology manufacturers, including Motorola and AT&T. When he's not chained to a computer, he spends much of his time making cider and restoring his 100-year-old house in Seattle.